NELSON MANDELA BAY - MUNICIPALITY CALL CENTRE CLOSED AFTER STAFF CAME INTO CONTACT WITH COVID-19 POSITIVE PERSON

The Nelson Mandela Bay Municipality would like to inform residents that the Service Delivery Call Centre has been temporarily closed. 

This is after it emerged that staff members came into contact with a person who tested positive for the Corona Virus.

The City has decided to close down the operations as a safety precautionary measure. Following the discovery, the sites in City Hall, Joint Operations Centre and Linton Grange in Westering have been closed for now.

All 42 staff members were sent for screening and testing on Monday morning at the Eastern Cape Department of Health testing centre in Mount Croix and sent home for isolation. The isolation of all staff members has left the Metro with no one to return to work as people who have done tests cannot go back at work until their results come back.

However, arrangements are being made to organise temporary staff to resume work in order to assist residents before the end of this weak. To further respond to the problem, the NMBM has swiftly decontaminated the affected offices.

Residents are encouraged to send their queries towaterleaks@mandelametro.gov.za or report their queries directly to ward councillors who will then escalate them to the relevant offices for action.

In another case; the Metro has temporary closed the Kragga Kamma drop-site after one of the Waste Management sub-directorate employees tested positive for Covid-19. The site is closed to allow all necessary measures to be put in place to ensure the safety of staff members and residents.

Residents are therefore requested to make use of Hunters Drop-off site or other closest Disposal Sites, for the disposal of all types of waste.

Residents are advised to continue adhering to the COVID-19 precautionary measures and regulations.

Issued by Nelson Mandela Bay Municipality Communications Office.